Browsing: customer

The bankruptcy estate of the defunct cryptocurrency exchange FTX has revealed that it will not be paying roughly $2.5 billion…

I was ninth in line at the Long Island City Social Security office.At 8:28 a.m., with the temperature hovering just…

Hightouch raised an $80 million Series C round to become a newly minted unicorn.The startup uses companies’ existing data and…

Walmart-owned Sam’s Club saw a huge jump in this year’s customer satisfaction rankings.Meanwhile, longtime leader Costco’s score remained flat.The report…

Shopify has laid off employees in its customer support organization, BI has learned.This division of the company has undergone multiple…

Shake Shack’s founder, Danny Meyer, said that always saying “yes” to the customer is risky.Too much customization, he said, may…

I’ve been fighting with my health insurance company a lot lately. The mundane billing disputes are exactly the type of…

Gemini has announced the impending closure of all Canadian accounts, giving users a 90-day window to withdraw their funds. This…

Air France announced it will offer free ultra-high-speed WiFi via Elon Musk’s Starlink from 2025.United Airlines also recently signed up…

As the founder of a travel site, Michael Rozenblit and his partner Maggie have stayed in hundreds of Airbnbs over…